Group Reservations


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Group Reservations (8+)

Location Information

NX LONDON HOSTEL is one of the cheapest hostels in London run by young energetic team full of dedication and commitment. Our affordable prices, many free facilities present fantastic value for money.

We’re located in New Cross, an area with an eclectic population that makes art and music thrive. The area is covered with local pubs, cafes and restaurants for all tastes. With great transportation connections, we’re two minutes walk from New Cross Gate and New Cross overground and train stations. There are also several buses that serve 24 hrs and connect with the city center. Our location is also convenient if you’re visiting London to attend a concert or event at the O2 Arena.

Property and Cancellation Policies:

This property has the following check-in and check-out times and policies.

Check-In Time: 4:00 PM – 11:00 PM

If you are arriving after 11 pm on your arrival date, please email us +24 hours in advance to confirm your approx. arrival time.  Payment and registration form will be completed online, prior to check-in and you will then receive information about checking into the hostel after 11 pm.

Check-Out Time on your departure date is before 11:00 AM


Prepayment: All reservations are PREPAID, cannot be modified and are non refundable. We reserve the right to cancel a reservation at any time if the payment cannot be processed. The total amount of the reservation will be charged upon reserving

Prepaid reservations: By using a Pre-paid promotional code and any promotions including last minute or early booker deals.  You authorise Holiday Estates Ltd, trading as NX LONDON HOSTEL to charge the total amount of the reservation anytime after the reservation has been made.  All prepaid/ promotional reservations are non-refundable and cannot be modified.

Cancellation: The total amount of the reservation will be charged upon reserving.

Minors Policy – Children aged 6+ years are not allowed to stay in the dormitory accommodation.  They can only stay in a private family room with a parent, legal guardian, or responsible adult.  Unfortunately, we cannot offer accommodation to children under 6 years.

Chargeback(s) – Please be advised that attempted chargebacks for transactions made online will be subject to a complete investigation, and criminal charges may be filed.

Guest Behaviour- All guests are required to always conduct themselves appropriately and to comply with hostel procedures whilst staying at the hostel. Inappropriate behaviour to other guests or staff includes being offensive, threatening and intoxicated – Any guest(s) that the management feels they have the right to refuse accommodation, will be asked to leave immediately and no refund will be made for any accommodation or other services provided.   You will be held liable Individually or for your group for any damage or loss caused to the property whilst staying at the hostel. 

For complete detailed information, please see the hostels detailed terms and conditions.


A Group is classified as a party of 8 guests or more. A group reservation remains as ‘provisional’ until a nonrefundable deposit amounting to 50% of the total booking value has been received by NX LONDON HOSTEL. Once this deposit has been received the group reservation becomes guaranteed and subject to our Group Terms and Conditions. NX LONDON HOSTEL reserves the right to cancel any booking with provisional status once reasonable efforts have been made to contact you. Once the deposit is received a Confirmation clearly stating the deposit paid will be forwarded to you and will also act as your receipt. The remaining 50% of the total fee must be received by NX LONDON HOSTEL no later than 28 days prior to arrival. Please allow an extra 5 working days prior to the payment due date for a bank transfer to clear. If the remaining balance is not received 28 days prior to arrival NX LONDON HOSTEL will endeavor to contact you. In the event you cannot be contacted then the group reservation will be cancelled and the 50% non refundable deposit will be retained by NX LONDON HOSTEL.

Group deposits and payments are nonrefundable.  Final numbers can be adjusted, up or down, up to 7 days prior to arrival date. Increases are subject to availability and will be charged at the current applicable rate. Should the number in the group or nights of stay drop below the original booking, refunds will be as detailed in the cancellation conditions below. The rate may also be reviewed at NX LONDON HOSTEL’s discretion. If any of your group fail to arrive, without notification, on the arrival date then the bed will automatically be charged as a non-arrival for all nights of the stay and there will be no refunds. If any of your group fail to arrive, without notification, on the arrival date then the bed will automatically be charged as a non-arrival for all nights of the stay and there will be no refunds. The 50% Deposit payments are always non refundable. Any payment made towards your reservation, beyond the 50% Deposit is also non refundable. Should any group members become unruly resulting in complaints from other guests, NX LONDON HOSTEL reserve the right to cancel the group reservation, which will result in early eviction from the property without any monies refunded.

As a Backpackers Hostel, NX LONDON HOSTEL reserves the right to deny accommodation at the management discretion. A valid Photo id has to be produced upon check in.  Minors can only be accommodated when travelling with their parents/ guardians or an authorized adult responsible for them. Extra beds in private rooms can be arranged upon request for £15/night.


NX LONDON HOSTEL is a “NO SMOKING” Establishment. No smoking or use of any other smokable or chewable tobacco or non-tobacco products allowed in any part of the building. (Including, but not limited to cigarettes, pipes, cigars, or snuff) Anyone found in breach will incur a £50.00 fine and might be evicted from the premises. No Refunds will be given.